Marketing: Don’t Just Do What You Do Best — Do What Sets You Apart
/0 Comentarios/en infisegroup/por JORGE MONTES DE OCADon’t just do what you do best — do what differentiates you.
Where is the world of marketing heading? This is a question that every industry professional asks themselves daily. Staying up to date with trends in a field where change is the main driving force is the best tool to guide our strategies and avoid missteps.
This is where a term you’ve likely heard many times comes into play: guru. These are professionals in this and other sectors who have a broad vision, and thanks to their experience and career, can anticipate movements and forecast the paths marketing will take.
One name stands out among the rest: Rohit Bhargava, a professor at Georgetown University and marketing expert. In 2015, he published what many now call the marketing bible: Non-Obvious.
This book focuses on helping us understand how to use non-obvious thinking to grow our business. What makes it stand out is that it offers tools and insights for anyone to become a true trend predictor.
Throughout its pages, we find thought-provoking ideas that can be very helpful when designing strategies to grow our brand and connect more effectively with consumers.
The Consumer Seeks Innovation
We live in an era where simply having a product is no longer enough. A satisfied customer is not necessarily a loyal one. Today’s consumers are constantly searching for innovation, which forces businesses to continuously adapt to their customers’ evolving needs.
People Want a Brand They Can Trust
It’s no longer just about selling. Consumers aren’t looking for just another brand—they’re looking for someone they can trust, someone who becomes part of their lives. This sets a new goal for businesses: to build a personal brand and stand out by addressing consumer needs better than the competition.
Focus on Negative Perceptions
According to Bhargava’s theory, a happy customer will share their experience with three people, while an unhappy one may tell up to 3,000. Your brand’s job is to work on changing those negative perceptions to resolve problems as quickly as possible.
Don’t Lie
Transparency is one of the most valued traits in a company. Every business has strengths and weaknesses. Hiding your weaknesses is not the best way to “win over” the consumer.
Simplicity Matters
It’s about delivering the right message at the right time. One of your most powerful tools is storytelling—telling genuine stories that captivate the consumer. This works best when you present your brand in a simple and authentic way.
People Want Imperfection
Forget perfection—nobody is perfect. Acknowledging mistakes and correcting them adds a human dimension to your brand, something consumers deeply appreciate.
Use the Right Words
A good marketer must know how to write, not just rely on visuals. The right words help your message resonate and connect with the audience on a deeper level.
Marketing as a Way of Life
Don’t confine marketing to the four walls of your office. Marketing is about persuasion and should be part of every area of your life.
Has Trust Been Lost?
In recent years, consumer trust in brands has steadily declined—mostly due to poor marketing practices. The only way to change this perception is with honesty. Don’t lie.
What Should I Change?
That’s the big question businesses need to ask. Many companies make the mistake of focusing on what they do best—when the real goal should be to find what makes them different.
Bibiografia:
Rohit Bhargava. (2015). «Non Obvious». Seas Litteary Agency y Salmaialit Literary Agency, Estados Unidos.
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